(970) 423-8992 info@warrenstation.com

Where can I contact the organizer with any questions?

www.warrenstation.com
(970) 423-8992

Is my registration/ticket transferable?

Take caution if you purchase your ticket from anyone other than EventBrite.  Tickets should not be transferred or sold.  If you are in a unique situation or have questions, please call (970) 423-8994.

Do I have to bring my printed ticket to the event?

No, but you must be able to present an ID that matches the name of the guest that purchased the tickets.  If more than one ticket is under the same name and you don’t have a printed ticket, the entire party must check-in at the same time.

What is the refund policy?

Tickets are non-refundable.

Does bad weather ever interfere with events at the Warren Station at Keystone?

All performances take place regardless of bad weather.  The new Warren Station at Keystone offers superior protection from the outside elements. Tickets will not be refunded to patrons due to weather conditions.

Is there a will-call?

Tickets are available online and will-call is not necessary.  The entry line moves very quickly.  Please have your ID available.

Are discount tickets to public events available for children, seniors, or other groups?

Tickets are available online and will-call is not necessary.  The entry line moves very quickly.  Please have your ID

Will seating be available?

Some shows will be a combination of seated and standing room attendees.  General admission, first-come, first-serve.  Dancing?  Absolutely!  But, please, not in front of seated guests.

In some cases, concerts will be “Standing Room Only”.  No matter where you stand, you will have an amazing view of the stage!  Please review each individual show for seating inquiries.

Are there ID requirements or an age limit to enter the event?

Warren Station at Keystone is an All Ages facility. Certain shows age limit of 18+ or 21+ and this will be noted on our site for the specific show. A valid photo ID is needed for entry. For ALL AGES shows those under 18 must be with a parent or guardian who must remain on premise throughout the show. We have a zero tolerance policy for underage drinking and illegal substances. If you are caught drinking underage, using illegal substances or with a fake ID, you will not be allowed back in the facility until you are 21. If you provide alcohol or illegal substances to a minor, you will be banned from the facility.

Can patrons bring their own food and beverages to public events?

Warren Station at Keystone is an All Ages facility. Certain shows age limit of 18+ or 21+ and this will be noted on our site for the specific show. A valid photo ID is needed for entry. For ALL AGES shows those under 18 must be with a parent or guardian who must remain on premise throughout the show. We have a zero tolerance policy for underage drinking and illegal substances. If you are caught drinking underage, using illegal substances or with a fake ID, you will not be allowed back in the facility until you are 21. If you provide alcohol or illegal substances to a minor, you will be banned from the facility.

What can/can't I bring to the event?

Gym bags, backpacks, oversized packages, cans, bottles, containers, weapons, fireworks, contraband, video cameras, cameras with a detachable zoom lens, recording devices, laser pointers, artificial noisemakers and containers of any kind are prohibited in Warren Station and the Keystone Neighbourhood property.  You know the drill!

Outside alcohol is not permitted.

Parking

Free parking will be available at the River Run Lots, located just off Gondola Road.

Bars

The Warren Station bar is always stocked with specials and available when doors open. For larger shows, Warren Station will host two bars, one in the Welcome Lobby and the other in the ballroom next to the stage.  Cash, Visa and MasterCard accepted.

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Smoking

Smoking of any kind is not permitted inside Warren Station.  This includes and is not limited to cigarettes, electronic cigarettes, vapor pens, and marijuana products.  There will be a designated area for smoking outdoors.  Guests who attempt to smoke indoors, will be removed, without refund.

Pets

Service animals are always welcome. Warren Station is also privately owned and does not permit pets.  We love animals but the environment is not the best suited for your furry friends.  So, please leave them at home where they will be safer and happier, and most definitely not in your car.  Freezing cold or hot temps will put your pet at risk.

Is Warren Station at Keystone available for private use?

Individuals interested in renting the Warren Station for private use, including wedding receptions and corporate events, please contact (970) 423.8992 or weddings@keystoneneighbourhood.com.